ETHICS AND CONDUCT

Good corporate governance requires employees to uphold the highest levels of professionalism and integrity in the workplace.  

A key element of this is ensuring employee conduct is at all times consistent with organisational policies and procedures, Code of Conduct and relevant legislation. Fundamental to this is ensuring that employees understand their responsibilities for conduct in the workplace

COURSES

Business Continuity Management
It is not possible for organisations to have complete control over their environment, and crisis situations that may arise can have a disastrous impact on organisations. To minimise the impact of crises, organisations should have in place a Business Continuity Management (BCM) strategy.

Business Ethics
All staff members are required to act in an ethical manner when carrying out their duties at work.

Business Ethics for Employees (Video)
For an organisation to thrive and succeed, it is vital that every employee understands how and why they need to follow ethical business practices. The principles and values underlying business ethics help to maintain a high moral standard in the workforce.

Business Ethics for Managers (Video)
Ethical business practices are not just guidelines to follow to avoid trouble, they are ways to develop, encourage and provide a higher moral standard in the modern workforce. In order to ensure the success of your organisation, it is crucial that each and every member understands and upholds values and principles that aid in ethical practice and performance.

Business Social Media, Email and Online Etiquette (Video)
It is vital that all members of your organisation understand the fundamentals of business social media etiquette, including business social media policies, appropriate use of email, and behaviours that constitute cyberbullying. Adhering to high ethical standards when engaging in workplace online activities is critical to the success of your organisation.

Business Travel Arrangements
Organising travel can be a complicated task that takes a lot of planning and preparation. To make this task easier, staff should follow a step-by step process. 

Code of Conduct
All employees are required to comply with their organisation’s Code of Conduct when conducting their day to day activities and when interacting with other staff and clients.

Competition and Consumer Act Awareness
This course provides an overview of the Competition and Consumer Act 2010 and how it relates to everyday business operations and dealings with customers, suppliers, competitors and other third parties. It is aimed at increasing employees' awareness of prohibited or restricted practices, as well as ensuring their compliance to lawful business conduct.

Conflict of Interest
Conflicts of interest increase the potential for corruption and, if not managed appropriately, can negatively affect the reputation of an employee or organisation.

Copyright
Original works are created by people every day and during their employment, staff members may also produce original work or want to use another person’s original work. Therefore, it is important for staff members to know their rights and responsibilities in relation to copyright.

Corporate Governance
Corporate governance is “the framework of rules, relationships, systems and processes within and by which authority is exercised and controlled in corporations.” It encompasses the mechanisms by which companies, and those in control, are held to account. Corporate governance influences how the objectives of the company are set and achieved, how risk is monitored and assessed, and how performance is optimised.

Cross-Cultural Communication
One of the requirements listed in many job advertisements is 'good communication skills', and communication courses at tertiary institutions teach the 'principles of good communication'. What are these principles? Are they universally applicable as is often assumed or are they culture-specific?

Cultural Awareness
Australia is a country consisting of various cultures and you are bound to meet someone in your personal and professional life who differs from you in terms of culture, heritage, and belief.

Domestic Violence
Domestic violence is sadly common in Australian society. On average, over 700 instances or suspected instances of domestic violence are reported to police on a daily basis.

Effective Practices When Working from Home
Flexible work arrangements are becoming more common, as more employees are able to connect remotely to their employer’s network and wish to improve their work-life balance. This affects your organisation as your employees may need to attend to their personal life during working hours.

Fraud and Corruption Awareness
Organisations regularly encounter fraud and corruption when conducting business. In order to prevent the associated negative impacts from escalating or occurring, proactive measures should be taken to understand and minimise fraud and corruption.

Maintaining a Harassment Free Office: Employees (Video)
Workplace harassment is an issue no organisation can afford to ignore. Workplace harassment can be detrimental to an organisation, as it can result in low productivity and morale, high turnover of staff, poor customer service and costly legal actions.

Maintaining a Harassment Free Office: Managers (Video)
Managers hold the keys to recognising, preventing, and dealing with harassment. It is essential that managers take the appropriate steps to help create a workplace that does not tolerate harassment.

Modern Slavery Act
Modern slavery is an issue that affects everyone from consumers to the supply chains from which goods are manufactured and distributed. As organisations can assert control over their supply chains, the Australian Government has enacted legislation to require certain organisations to do so in order to prevent modern slavery.

Preventing Harassment in the Office for Employees (Video)
Preventing harassment in the office is everyone’s responsibility.

Preventing Harassment in the Office for Managers (Video)
Managers have a duty of care to help prevent harassment in the office for the health and wellbeing of their organisations and others in their workplaces.

Privacy Awareness
Organisations have a legal responsibility to balance the public interest for free and transparent transfer of information with the protection and appropriate respect of personal information.

Records Management
Records are an important source of knowledge and need to be managed effectively in order to improve both the efficiency and effectiveness of the organisation, and enable it to meet legal, financial and accountability obligations.

Risk Management
Risks have the potential to effect whether, when and the extent to which an organisation will achieve their business objectives and therefore need to be managed. To ensure that all risks are identified and managed effectively, organisations need to integrate risk management processes and procedures into all of their business activities. This is often achieved by implementing a risk management framework.

Social Media, Email and Online Etiquette (Video)
Over the last 30 years, the digital revolution has dramatically changed the way we communicate and share information. These changes have also brought with them a whole new set of risks associated with online privacy and security.

Spam Act Awareness
Spam is generally considered to be bulk, unsolicited, commercial electronic messaging. Spam not only wastes people’s time, but also poses as a threat to information security and uses resources, such as network bandwidth and storage.
 
Working from Home (Video)
Working from home can be a successful experience that can improve productivity and work-life balance if properly managed. However, working from home can also present risks which can be just as harmful to health and efficiency as the risks that are present in the workplace.

Workplace Bullying and Harassment (Video)
Your organisation has rules and regulations in place to ensure a comfortable and secure working environment for all your employees. Bullying and harassment in the workplace is a serious issue and must be addressed and remedied without exception.
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