Payment methods, surcharges, cancellations, and refunds

Payments

Payment must be made prior to ASIAL event or before your goods can be shipped.

Three payment methods are available:
• Credit/Debit Card - ASIAL uses a secured payment gateway via Easydebit; (only payment method accepted for events)
• EFT - BSB 012405, Acct. No. 231063543
• Cheque (must be made payable to “Australian Security Industry Association Ltd”)

Other payment options
ASIAL offers a variety of payment options. This includes paying electronically by direct debit and paying by cheque, for which there is no surcharge.

Are there any other fees?
A fee may apply if your financial institution dishonours a payment. To find out why a payment was dishonoured please contact your financial institution.

Delivery (for applicable items)

Magazine subscriptions will begin with the next available issue. The postage and shipping fee within Australia, and for international orders, is included in the cost of the item. Please choose the correct item in the store, based upon your location, to ensure postage is included

Cancellations and Refunds

  • For Industry Briefing bookings, cancellations must be received in writing at least 2 working days prior to the commencement of the event. No refund will be given for cancellations made within 2 working days of an event.
  • For all other events, written cancellation is required no later than 21 days prior to the events in order to receive a refund. No refunds will be given for cancellations made after this time.
  • Corporate, Provisional Corporate, Associate and Affiliate Membership application fees include a $199 non-refundable administration fee.
  • The Individual Membership application fee includes a non-refundable administration fee of $36.
  • Individual Recognition Membership application fees (MASIAL, FASIAL, AFASIAL) include a non-refundable administration fee of $66.
  • For product purchases, refunds will only be made if an item is faulty or damaged and returned within 14 business days of receipt in the original packaging and with proof of purchase.
  • For downloadable products, no refund will be given as the product is immediately available after purchase. Please ensure you have assessed the suitability of a product for your purposes prior to purchase.

 

Cessation of Membership

Resignation

A Member may at any time by giving written notice to the Chief Executive Officer, resign their Membership of the Association but shall continue to be liable for any Annual Subscription and all arrears due and unpaid at the date of resignation and for all other monies due to the Association and in addition for any sum not exceeding one hundred dollars ($100.00) for which there is liability as a Member of the Association under Rule 7 of the Association’s Constitution.

Once your Membership is cancelled, you will be removed from the Register of Members. Only a person named on the Membership (i.e. Duly Appointed Representative or another authorised person) may request the resignation of a Membership. Membership fees, once paid and processed, are not refundable. However ASIAL will consider refund requests that are made in writing to the Accounts Department in the following circumstances:

1. Where an error has been made by the banking facility which results in an overpayment being made;
2. Where ASIAL makes an error during application processing;
3. Where application is refused by ASIAL;
4. Under exceptional circumstances. All applicants will be considered on a case-by-case basis and the decision by ASIAL is final.

Inability to pay debts

Any Member who shall become bankrupt or insolvent or execute an assignment of their property for the benefit of creditors and any Member being a corporation who shall go into compulsory or voluntary liquidation save for the purposes of reconstructions, shall upon such bankruptcy, insolvency, execution, assignment or liquidation cease to be a Member unless such Member can satisfy the Board that their inability to pay debts arose from misfortune and that no discreditable conduct can be imputed to them.

Full terms and conditions of membership can be found here >

The ASIAL Constitution is here >

This page was last updated: 10 Mar 2022